Flash Coffee



Product type
Food and Beverage

Timeframe
2022 - 2023
My role
Previously, Flash Coffee did not have its own product design team. The consumer app for ordering coffee was designed by an agency and was not tailored to actual user needs, resulting in significant imperfections and ample room for improvement.

I joined Flash Coffee as one of the early product designers, where I led design projects from inception to execution. I spearheaded the revamp of the consumer app and developed the POS system from scratch.






application
Cancellation request handling



application
Item customization revamp



web-application

Flash point of sale for barista








Team achievements
Our goal as a design team is to create a top-tier experience and service for both customers and baristas by seamlessly bridging the digital and physical divide across multiple touchpoints. We strive to develop solutions that enable baristas to work faster and more efficiently while providing customers with a smooth, integrated experience both in-store and when using our application.


Know more about Flash Coffee
Flash Coffee is one of Asia's fastest-growing tech-enabled coffee chains. We aim to democratize high-quality coffee to make it accessible to Asia's rising middle class and serve up an award-winning coffee menu curated by World Barista Champions at affordable prices. We aim to help coffee lovers get coffee with a seamless experience through our Flash Application all the way to pick up their order at one of our iconic yellow storefronts.

Flash Coffee now operates in Singapore, Indonesia, Thailand, Taiwan, Hong Kong, and South Korea, and is set to expand its footprint across Asia Pacific.




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© 2024 CATH | Designed with joy✨