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Singtel
Singtel
Product type
Telecommunication service
Timeframe
2023 - Present
Telecommunication service
Timeframe
2023 - Present
My role
As the lead designer overseeing the GOMO and Pre-paid product experience, I spearheaded platform enhancements and developed a new platform for migration and brand refresh. My focus was on creating best-in-class user experiences while also contributing to strategic planning. This involved helping businesses prioritize critical issues and ensuring decisions aligned with customer satisfaction and revenue growth goals.
As the lead designer overseeing the GOMO and Pre-paid product experience, I spearheaded platform enhancements and developed a new platform for migration and brand refresh. My focus was on creating best-in-class user experiences while also contributing to strategic planning. This involved helping businesses prioritize critical issues and ensuring decisions aligned with customer satisfaction and revenue growth goals.
Team achievements
With a sizable team of over 10 designers in the Experience Design department, ensuring scalability alongside crafting a delightful Singtel experience for customers is a pivotal accomplishment for the team.
With a sizable team of over 10 designers in the Experience Design department, ensuring scalability alongside crafting a delightful Singtel experience for customers is a pivotal accomplishment for the team.
Know more about Singtel
Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G, and technology services to infotainment to both consumers and businesses. The Group has a presence in Asia, Australia, and Africa and reaches over 740 million mobile customers in 21 countries.
For consumers
Singtel is one of the most recognized and trusted brands in Singapore. Its reputation for quality, reliability, and excellent customer service further cements its position as the leading telecommunications provider in the country. It delivers a complete and integrated suite of services, including mobile, broadband, and TV.
For businesses
Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics, and cyber security capabilities.
Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G, and technology services to infotainment to both consumers and businesses. The Group has a presence in Asia, Australia, and Africa and reaches over 740 million mobile customers in 21 countries.
For consumers
Singtel is one of the most recognized and trusted brands in Singapore. Its reputation for quality, reliability, and excellent customer service further cements its position as the leading telecommunications provider in the country. It delivers a complete and integrated suite of services, including mobile, broadband, and TV.
For businesses
Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics, and cyber security capabilities.
